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File #: 18-886    Version: 1 Name:
Type: Action Item Status: Agenda Ready
File created: 5/16/2018 In control: Town Council Meeting
On agenda: 8/20/2018 Final action:
Title: Renewal of Maintenance Agreement with Tyler Technologies
Attachments: 1. Vienna VA - Tyler Agree 040314 draft (1), 2. Tyler Technologies NJPA Agreement, 3. Tyler 2019 Maintenance costs, 4. Tyler Munis quotes 2019, 5. TYLER WAIVER

Subject:

Title

Renewal of Maintenance Agreement with Tyler Technologies

Body

EXPLANATION AND SUMMARY:

 

On May 12, 2014 Council approved a software project to convert two legacy systems to Tyler Munis software.  Munis system benefits have include a fully integrated financial and operations system, the combination of two financial systems and other offline operations systems, and a robust, outward-facing online system for customers.  Munis is a premier financial system for mid-sized local governments, such as Vienna, and has more than 14,000 installations in the United States and Canada.

 

In FY 2017-18 the final revenue modules went live; the customer service interface is being finalized.

 

The original agreement included a maintenance agreement that is in force until canceled in writing, and as such, can be included in a consent agenda.

 

The finance department requests approval to renew the maintenance agreement totaling $84,096, consisting of the following:

 

Maintenance                                                                                                         $50,583

Disaster recovery                                                                                    $18,258

Systems management support                                          $12,807

Incident management & permits                                          $  2,448

 

Total                                                                                                                              $84,096

 

 

Departmental RecommendationRecommend approval

 

Finance RecommendationRecommend approval

 

Purchasing Recommendation:  Recommend approval

 

Town Attorney Recommendation:  The Town may renew its maintenance agreement with Tyler Munis software or solicit bids for a new financial systems software system (not recommended at this time) in the discretion of Town Council.

 

Town Manager's Recommendation:  I recommend the Town Council renew the contract for maintenance and support services with Tyler Munis Financial System Software as presented.

 

Cost and Financing:  $84,096

Account Number:  100-102-1024-11241-43302

Decision Needed by This date:  July 9, 2018

 

PROPOSED/SUGGESTED MOTION

 

Recommended Action

"I move to renew the contract for maintenance and support services with Tyler Munis Financial System Software for $84,096 from the account shown above.”

Or

Other action deemed necessary by Council.